Please find some recent reviews from guests visiting us at The Kilbirnie Hotel.
We encourage any guest to contact us directly if you have any issue while staying with us and we will endeavour to provide a solution for you.
I travelled to Newquay from Newcastle on 18 October. The journey was long but well worth it. The hotel is great (5 star). The staff were superb (5 star). The food was delicious (5 star). Can’t fault this hotel at all! A wonderful time was had. Thanks to the staff for making it an excellent trip.
Stayed at this hotel last week on a coach trip from Scotland. The food was excellent, the staff friendly and very efficient. Special mention must be made of the dining room staff who were outstanding. Would highly recommend this hotel in Newquay
We travelled by coach from Yorkshire for ten hours to find this jewel in the crown. From the moment of arrival to our departure we were treated as five star customers, nothing was too much trouble, the staff from the General Manager to the pot washer were all 100% customer focused, the standards of cleanliness were brilliant the meals were all very tasty very well presented and served with a friendly smile. Top marks to all the staff who catered for our needs, the bar staff who knew what he was doing with every drink served, well done Daniel, the receptionist who donned her very best frock and picked up the microphone after her shift to give us a great nights entertainment, The general manager who was impeccably dressed throughout our stay who ran a very tight ship and has very high standards.
We have no hesitation in recommending this hotel, every time.
I stayed as part of a group, The staff were amazing, so friendly, and helped enormously with our arrival, as this is so difficult in these sad times. The bedrooms were fitted out well. very clean,. Social Distancing was very well managed here by the staff. The food was some of the best i have had on a group break.. There was coach parking on site, so very convenient for the group. Also the reception staff knew the area , and gave us a lovely talk on what was around the headland and why. Definately be back.
This may be the best time to book this hotel as prices are very good and high standards are kept. Also good to see that the money earned spend back to make the hotel even better. Every new visit we see that something new has been added to the hotel. We feel almost guilty taking advantage of this amazing hotel with excellent service, we dont want to leave at the end of our holiday. We will make an advance booking for 2021 summer very excited to see what the hotel will look like then.
Stayed here from Tuesday 15th, left Friday 18th Sept 2020. Great location, away from the hubub of the town, bars & restaurants but only a 20 min walk to them. 5 min walk to beaches and lovely coves.
Extremwly clean everywhere, proper signed one way system, in operation. All staff masked/visors. Staff very friendly, polite and helpful. Breakfast was lovely, table service, prompt and plenty of choice. Pool (you need to book a lane) was lovely and warm, exceptionally clean. Room was spotless and plenty of storage. Only criticusm I have is the shower in room 207 is very poor power and took an age for any hot water to come through, so don’t be in a hurry!
Apart from that, I would recommend this hotel its great.