Terms and Privacy Policy

Legal Disclaimer

The material provided on this website is for general information only and does not constitute professional advice. No liability is accepted by Kilbirnie Hotel for any loss caused as a result of accessing this site. The material and layout of this website are protected by copyright. All rights, including the authors’ moral rights, are expressly reserved. Neither the whole nor any part of the contents or the layout of this website may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, including photocopying, recording or by electronic or digital transmission, without the prior written consent of Kilbirnie Hotel.

Other sites linked from or to this site and references to any other organisation, company or individual are not endorsed by, the responsibility of, or imply affiliation with Kilbirnie Hotel (unless clearly and specifically stated otherwise at the time).

In every jurisdiction in which Kilbirnie Hotel conducts business, it does so as a corporation, limited liability company, or other business entity whose shareholders, members or owners are not liable for the debts or other liabilities of the company under local law.

Privacy Policy

Kilbirnie Hotel LTD takes your privacy very seriously and we are bound by the Data Protection Principles contained in the Data Protection Act 1998.

Our Privacy Policy outlines how we collect, manage and disclose your personal information and ensure that it remains confidential and secure. Your use of this website constitutes acceptance of the terms of this Policy.

Our Privacy Policy will be reviewed from time to time to take account of new laws and technology and any changes to our operational processes and any amendments to this Policy will be incorporated in an updated version on this page. Your subsequent use of the website constitutes acceptance of those changes. Any information we hold will be governed by our most recent Privacy Policy.

1. Use of Information

KILBIRNIE HOTEL collects certain information to be able to offer the best service to its guests.

We will collect and maintain this information through the use of this website via the form in our footer. The type of information may include (but is not limited to) name, telephone number and email address.

We use this information for:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may follow up, by e-mail, phone, fax or mail if a user has asked for a website quote
  • Unless you advise us to the contrary, for marketing and market research purposes, we may periodically send you promotional e-mails about our services, or other information which we think you may find interesting.

2. Security of Information

We take the safeguarding of your data very seriously. All personal information in our possession is held securely. Only our authorised employees are permitted access to your information, strictly for business purposes.

3. Your Rights

Subject to its stated exceptions, the Data Protection Act entitles you to obtain a copy of any personal information which we hold concerning you and for you to advise us of any perceived inaccuracy.

Should you wish to exercise this right at any time please write to us verifying your identity and confirming the information you require. We may charge you a reasonable fee to cover our costs in complying with your request to provide you with the required information.

You may request at any time that we amend, update or (subject to our necessary legal, regulatory and business requirements) delete personal information which we hold concerning you. Please contact us to ask us to make these changes on your behalf.

If you have any questions concerning our Privacy Policy, or you would like to change your personal information, or you would like to make a complaint concerning any action of ours which you consider is in breach of our Policy please contact us directly.

4. How we collect your data

Information may be submitted on our website:

Public Area

If you wish to contact KILBIRNIE HOTEL via the website you will be asked to provide your name and business contact details for the purposes of doing business with us.


How we use Cookies

We use a number of different cookies on our website to help us improve performance. Cookies are small text files that help us anonymously identify your browser from page to page and from visit to visit. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance. Alternatively, you can search the internet for other independent information on cookies.

The following information describes the cookies we use on this site and what they are used for. Currently we operate an ‘implied consent’ policy which means that we assume by your continued use of the site that you are happy for us to put a cookie on your computer. If you are not happy, then you should either not use this site, or you should delete our cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (such as “Incognito” in Chrome, “InPrivate” in Internet Explorer, “Private Browsing” in Firefox and Safari). You can also change your browser settings to disable cookies or to be advised when cookies are sent to your computer. However, this may impair your use of and access to our website so we advise that you leave cookies enabled.

Persistent Cookies for Site Analytics and Performance

Google Analytics

We use this to understand how the site is being used in order to improve the user experience. User data is all anonymous.

You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html

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